Store Service Agreement

Effective Date: May 23, 2026

This Agreement defines the rights and obligations between the company and businesses participating in Couponi as stores.

Article 1 Purpose

This Agreement sets the conditions required for stores participating in Couponi to use functions such as registration-coupon issuance, bundle-transfer negotiation processing, store-specific discount issuance, and original-issuer coupon use verification.

Article 2 Status of Stores

A store is an independent business that issues coupons and store-specific discounts in its own name within the service.

The issuing store is responsible for benefit delivery, use conditions, validity periods, restrictions, customer support, and dispute handling for its coupons or discounts.

Article 3 Store Application and Approval

A member wishing to participate as a store must apply according to the company's procedures.

The company may approve, hold, or reject an application after reviewing business information, operating status, category suitability, and ability to comply with operating policies.

Even after approval, the company may change a store's coupon issuance limit and maximum amount per coupon considering operating status, issuance scale, customer complaints, and usage history, and may separately set operating security-deposit standards when needed.

If application information changes, the store must update it without delay through the company or administrator screen.

Article 4 Registration Coupon Issuance

Stores may issue registration coupons for distribution to customers. Customers can receive them by QR or registration code and store them in their coupon wallet.

Stores must ensure issuance information such as coupon name, benefit, discount amount, validity period, and use conditions is accurate.

Stores must not issue fraudulent, impossible-to-honor, or misleading coupons.

If a store attempts to exceed its issuance limit or per-coupon maximum amount, issuance may be restricted by the system. The store may request a limit adjustment from the company if needed.

Article 5 Bundle Transfer Negotiation Processing

When a customer requests a bundle transfer negotiation using multiple held coupons, the store may review the list and make an offer or reject the request at its own discretion.

The discount amount offered by a store is based on its independent business judgment and is not a coupon value calculated or aggregated by the company.

The transfer is completed only when the customer accepts the store's offer, at which point the coupons move to the store's holdings.

Article 6 Store-Specific Discounts

A store-specific discount is a benefit a store issues to a customer in its own name.

A store-specific discount can be used only at the issuing store, not at other stores.

Store-specific discounts cannot be converted into cash, points, coupon money, prepaid funds, gift certificates, or other payment instruments.

Article 7 Original-Issuer Use Verification

A store may scan the QR of a coupon it originally issued to verify use.

After QR scanning, the coupon is locked in the “Original issuer verifying use” state. If actual use is completed, the store must mark it used.

If the coupon was not actually used, the store must cancel use verification to unlock it.

Stores must avoid delaying or incorrectly processing use completion or verification cancellation in ways that confuse customers or other stores.

Article 8 Staff Permission Management

Store owners may register staff and grant permissions by function as needed.

Staff permissions may include coupon verification, coupon issuance, discount-use processing, and statistics viewing.

Actions performed by staff within their permissions are deemed actions of the store, and the store is responsible for managing staff conduct and results.

If a staff member leaves, changes duties, or changes permissions, the store must immediately update or suspend access.

Article 9 Prohibited Conduct

1. Issuing fraudulent or impossible-to-honor coupons
2. Processing an already-used coupon for reuse
3. Marking an unused coupon as used
4. Converting coupons into cash, points, coupon money, prepaid funds, or similar value
5. Requesting or conducting coupon purchase, sale, or exchange, or demanding settlement from the company
6. Operating discounts as a common payment method usable at other stores
7. Providing false information to customers or other stores
8. Improper use of staff or customer accounts
9. Exploiting service system errors

Article 10 Company Role and Limitation of Liability

The company provides a system that allows stores to issue coupons and conduct bundle transfer negotiations with customers.

The company does not automatically aggregate coupon amounts, value coupons, calculate settlement amounts between stores, or handle payments.

The issuing store is responsible for actually honoring its coupons or discounts.

An operating security deposit is an operational guarantee or management amount between the company and a store intended to support fulfillment of coupon benefits. It is not customer coupon money, stored value, settlement funds, exchange money, or prepaid funds.

Article 11 Termination and Use Restrictions

If a store violates this Agreement, the Terms of Service, operating policies, or applicable law, the company may restrict store functions or coupon issuance, revoke approval, or terminate the agreement.

The company may take necessary measures if store suspension, closure, loss of contact, repeated customer complaints, fraudulent coupon issuance, or misuse is confirmed.

Article 12 Activity History and Dispute Handling

For dispute prevention and operational management, the company may record activities such as coupon issuance, registration, negotiation requests, store offers, customer acceptance, discount issuance, QR scans, use completion, verification cancellation, and staff-permission changes.

In a dispute, the company may assist in confirming facts based on system history, but does not assume the store's responsibility to honor coupons or discounts.